Legal Services Industry Case Study
SCALING FROM START-UP TO SALE
a legal services automation story
Client
Legal Services Industry | United States
Category
Fintech
Overview
The legal services industry has been thoroughly disrupted by web-based automation and filing of common forms. Marketed as “self-directed”, the consumer directs the service provider to file on their behalf with forms appropriate for the jurisdiction. Accessibility, convenience, and accuracy have been enhanced while service is provided at lower cost than consulting with a personal attorney
Business Requirement
A promising start-up in the self-directed legal services department outgrew its initial offshore development partner. They needed a new team that would be fast, flexible, and reliable with a low turnover. Easy scalability was the key, scaling from Start-Up to sale & beyond.
THE MAVA PARTNERS SOLUTION
Starting with a code review, MAVA Partners worked alongside the client’s new CTO and sourced experienced developers to transition their operations to a more appropriate PHP framework, supplied quality assurance personnel, handled dev-ops, and took over front-end specialty work. Quickly gaining cadence and strong throughput, the team became integral to the client’s rapid growth, scaling alongside without having to wait. Even after several years, MAVA Partners was able to maintain a low attrition system that minimized training downtime. When the client sold itself to a larger industry player, MAVA Partners’ team could not be beaten by anything in the new regime, continues to thrive, and looks to expand.