iOS & Android - Community Management & Advertising

Client Profile - Large conglomerate property developers - India

Industry - Property Management

Size - Thousands of units in one of India’s largest integrated township projects

Solution - End-to-end mobile, web & backend services

Summary

Our expertise in developing community-based mobile applications coupled with proven experience in the realty sector helped chalk out a strategy for solution development— from design to execution and validation. We proposed an architecture which included native mobile applications, a responsive website, and backend services.

Business Requirements

Easy communication between community members & property managers

Improve customer relations

Create an advertising platform

Develop customer facing website

Content management and backend services

Bespoke Solutions

The UI/UX of the native mobile applications for iOS and Android platforms were intuitively designed, striking the right balance between features including multimedia user content sharing. A Drupal backend web application was built to manage content. A responsive resident facing website incorporated smooth-flowing layouts that beautifully adapt to screen size. We architected and implemented an AWS infrastructure that efficiently balanced load and produced smooth performance.

Benefit

Community feedback indicated great appreciation for the modern, easy platform. The majority of residents used the application to communicate with property managers and fellow residents. Complaint to resolution time was cut by more than half and customer satisfaction improved. Local businesses and large services providers alike committed to targeted advertising programs.