Client Profile - Large conglomerate property developers - India
Industry - Property Management
Size - Thousands of units in one of India’s largest integrated township projects
Solution - End-to-end mobile, web & backend services
Our expertise in developing community-based mobile applications coupled with proven experience in the realty sector helped chalk out a strategy for solution development— from design to execution and validation. We proposed an architecture which included native mobile applications, a responsive website, and backend services.
Easy communication between community members & property managers
Improve customer relations
Create an advertising platform
Develop customer facing website
Content management and backend services
The UI/UX of the native mobile applications for iOS and Android platforms were intuitively designed, striking the right balance between features including multimedia user content sharing. A Drupal backend web application was built to manage content. A responsive resident facing website incorporated smooth-flowing layouts that beautifully adapt to screen size. We architected and implemented an AWS infrastructure that efficiently balanced load and produced smooth performance.
Community feedback indicated great appreciation for the modern, easy platform. The majority of residents used the application to communicate with property managers and fellow residents. Complaint to resolution time was cut by more than half and customer satisfaction improved. Local businesses and large services providers alike committed to targeted advertising programs.